Privacy Policy

At Aureum Tourism, we deeply respect your privacy and are committed to protecting the personal information you share with us. We only collect information necessary to provide you with our travel services and ensure a smooth booking experience. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services.

1. Collection of Personal Information

We collect personal information mainly when you contact us, inquire about our tours, or make a booking. This information typically includes:

• Your name and contact details (email and phone number)
• Payment details
• Travel documents
• Any other relevant information needed to process your booking

By providing this information, you consent to Aureum Tourism using it to deliver our services effectively and securely.

2. Use of Your Information

Your personal information is used to:

• Process and manage your bookings
• Verify payment details
• Communicate with you about your travel plans
• Provide any additional services you request
• Improve our website and services through audits and analysis

3. Privacy and Sharing of Information

All personal information you provide is treated with strict confidentiality. We do not sell or share your data with third parties unless it is essential for fulfilling your booking, for example, sharing with hotels, transport providers, or ticket vendors. Before sharing your information, we ensure these third parties comply with strong privacy and security standards.

4. Legal Requirements and Disclosures

We may disclose your personal information if required by law or to protect our rights in legal matters. This includes court orders, government requests, or to prevent fraud and illegal activities.

5. Non-Personal Data Collection

We collect non-personal data such as website usage patterns and visitor behavior through cookies and web analytics tools. This data helps us understand how visitors use our site and improve your browsing experience.

6. Marketing and Opt-Out Options

With your permission, we may send you promotional materials, newsletters, or special offers. If you prefer not to receive marketing communications, you can opt out at any time by contacting us or using the unsubscribe options included in our emails.

7. Contests, Surveys, and Third-Party Sponsors

From time to time, we may run contests or surveys. Participation is voluntary, and any personal information you provide will be used only for the purpose stated. If a third party sponsors a contest, you will be informed about their involvement and how your data will be used.

8. Data Security and Protection

We prioritize the security of your personal data. All transactions on our website are processed over secure servers with encryption technology. We use firewalls and other technical safeguards to prevent unauthorized access and protect your sensitive information, including payment details.